> For the complete documentation index, see [llms.txt](https://docs.flowbookings.io/knowledgebase/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flowbookings.io/knowledgebase/faqs/why-cant-i-delete-a-customer.md).

# Why Can’t I Delete A Customer?

If a customer has an active booking, you'll first have to change the status of that booking before deleting the customer.