Available Triggers
Triggers start your Zaps automatically when something happens in your FlowBookings account.
How Triggers Work
When you use a trigger, Zapier checks your FlowBookings account for new or updated items every few minutes. When it finds something that matches your trigger, it starts the Zap and runs your automation.
Note: How often Zapier checks depends on your plan. Free plans check every 15 minutes, while paid plans check every 1-5 minutes.
New Booking
Triggers when a customer creates a new booking in your account.
When to Use This
Send a Slack notification to your team
Add the booking to a Google Sheet for tracking
Create a calendar event in Google Calendar
Send a welcome email to the customer
Create a task in your project management tool
What Information You Get
When this trigger fires, you'll receive all the booking details:
Customer name and email
Service name
Booking date and time
Booking status (PENDING or APPROVED)
Price
Any custom form data the customer submitted
Example Use Case
Scenario: You want to get notified in Slack every time someone books a consultation.
Setup:
Trigger: New Booking
Filter: Service equals "Strategy Consultation" (optional)
Action: Send channel message in Slack
Result: Your team gets instant notifications without manually checking FlowBookings.
Booking Cancelled
Triggers when a booking is cancelled by you or the customer.
When to Use This
Send a cancellation confirmation email
Remove the event from your calendar
Update your availability tracking
Trigger a follow-up sequence to reschedule
Log cancellation reasons in a spreadsheet
What Information You Get
You'll receive:
Customer details
Original booking information
Service that was cancelled
Cancellation timestamp
Example Use Case
Scenario: You want to track cancellation patterns to improve your business.
Setup:
Trigger: Booking Cancelled
Action: Add row to Google Sheets
Include service name, cancellation date, and customer info
Result: Build a database of cancellations for analysis.
Tips for Using Triggers
Use Filters to Focus
Add filters to your Zaps so they only run for specific conditions. For example:
Only trigger for high-value bookings (price > $100)
Only trigger for specific services
Only trigger during business hours
Combine Triggers
Create multiple Zaps with the same trigger but different actions:
Trigger: New Booking → Action: Send Slack message
Trigger: New Booking → Action: Add to Google Calendar
Trigger: New Booking → Action: Create customer in CRM
Test with Real Data
Always test your triggers with actual booking data to make sure they capture the information you need.
Monitor Your Zaps
Check your Zapier dashboard regularly to ensure your triggers are firing as expected. Zapier will notify you if a Zap fails.
Need help setting up a trigger? Check out our Getting Started guide or visit the Zapier Integration overview.
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