Available Triggers

Triggers start your Zaps automatically when something happens in your FlowBookings account.

How Triggers Work

When you use a trigger, Zapier checks your FlowBookings account for new or updated items every few minutes. When it finds something that matches your trigger, it starts the Zap and runs your automation.

Note: How often Zapier checks depends on your plan. Free plans check every 15 minutes, while paid plans check every 1-5 minutes.

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New Booking

Triggers when a customer creates a new booking in your account.

When to Use This

• Send a Slack notification to your team

• Add the booking to a Google Sheet for tracking

• Create a calendar event in Google Calendar

• Send a welcome email to the customer

• Create a task in your project management tool

What Information You Get

When this trigger fires, you'll receive all the booking details:

• Customer name and email

• Service name

• Booking date and time

• Booking status (PENDING or APPROVED)

• Price

• Any custom form data the customer submitted

Example Use Case

Scenario: You want to get notified in Slack every time someone books a consultation.

Setup:

1. Trigger: New Booking

2. Filter: Service equals "Strategy Consultation" (optional)

3. Action: Send channel message in Slack

Result: Your team gets instant notifications without manually checking FlowBookings.

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Booking Cancelled

Triggers when a booking is cancelled by you or the customer.

When to Use This

• Send a cancellation confirmation email

• Remove the event from your calendar

• Update your availability tracking

• Trigger a follow-up sequence to reschedule

• Log cancellation reasons in a spreadsheet

What Information You Get

You'll receive:

• Customer details

• Original booking information

• Service that was cancelled

• Cancellation timestamp

Example Use Case

Scenario: You want to track cancellation patterns to improve your business.

Setup:

1. Trigger: Booking Cancelled

2. Action: Add row to Google Sheets

3. Include service name, cancellation date, and customer info

Result: Build a database of cancellations for analysis.

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Tips for Using Triggers

Use Filters to Focus

Add filters to your Zaps so they only run for specific conditions. For example:

• Only trigger for high-value bookings (price > $100)

• Only trigger for specific services

• Only trigger during business hours

Combine Triggers

Create multiple Zaps with the same trigger but different actions:

• Trigger: New Booking → Action: Send Slack message

• Trigger: New Booking → Action: Add to Google Calendar

• Trigger: New Booking → Action: Create customer in CRM

Test with Real Data

Always test your triggers with actual booking data to make sure they capture the information you need.

Monitor Your Zaps

Check your Zapier dashboard regularly to ensure your triggers are firing as expected. Zapier will notify you if a Zap fails.

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Need help setting up a trigger? Check out our Getting Started guide or visit the Zapier Integration overview.