# Services - Overview

Services are activities that the customers will book through your website using FlowBookings forms.&#x20;

You can view all the services on this page and filter them by categories. The search bar can also be used to search for any specific service.&#x20;

<figure><img src="https://2984742613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQovCTVDsvbu7u4hRr8PT%2Fuploads%2FD6ZxbIr5s4mABp9xwl3y%2FFlowBookings%20v2%20-%20Services.png?alt=media&#x26;token=323b7602-28e3-42cc-b0c7-f8345eb38118" alt=""><figcaption></figcaption></figure>

You can create services from this page and provide details about your services such as Name, Price, Category, Duration, Image, Buffer Time, Maximum Capacity, and Description.&#x20;

Here's a brief description of the various details you can provide while you creating a service:

<figure><img src="https://2984742613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQovCTVDsvbu7u4hRr8PT%2Fuploads%2FbGOETaNeQKMFh0usdowj%2FFlowBookings%20v2%20-%20Edit%20Service.png?alt=media&#x26;token=80d3e3ef-7198-4afa-9664-d298f74044f5" alt=""><figcaption></figcaption></figure>

**Service Name:** The name of the service. This name will be visible on the booking form in the Select Service dropdown.&#x20;

**Category:** Every service needs to be assigned a category. This isn't visible anywhere on the booking form but helps you better organize your services in the dashboard. Before creating a service, please create categories for your services.&#x20;

**Image:** You can add an image to your service which can then be displayed on your booking form.&#x20;

**Duration:** You can set the duration of service in minutes or hours.&#x20;

**Buffer Time Before/After:** You can set a buffer before and after time for your services. You can set a time between 5-60 minutes.&#x20;

{% hint style="info" %}
Buffer time is a brief amount of time in between bookings that you can use to prepare for your next appointment. It acts as a cushion between your bookings to help you stay on schedule.&#x20;

\
**For example** - If a customer booking ends at 2:30 pm and you have added a Buffer After time of 10 minutes, then the next customer will be able to book your service for 2:40 pm and not 2:30 pm which is right after your previous booking finished.&#x20;
{% endhint %}

**Price:** The amount the customer will pay for the service.&#x20;

{% hint style="info" %}
To collect payments for your services during booking, you'll first have to enable Online Payments from the Settings page. You can connect your Stripe account and collect payments during form submission.
{% endhint %}

**Maximum Capacity:** The total amount of bookings that can be made for the service at the same time.&#x20;

{% hint style="info" %}
You can use Maximum Capacity to allow multiple people to book a service at the same time. This is useful in cases where you're offering a group service such as a Yoga Session or an Online Class.&#x20;
{% endhint %}

**Description:** You can add a description to provide more information about your service.&#x20;

**Customers can't schedule within:** You can use this to restrict customers from booking the same service within a specific time.&#x20;

**Status:** The status toggle at the top lets you enable/disable services. When a service is disabled, it isn't displayed on the booking form.&#x20;

Apart from Services, you can also manage Service Categories from this page by clicking on the **Manage Categories** button.&#x20;

<figure><img src="https://2984742613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQovCTVDsvbu7u4hRr8PT%2Fuploads%2F9Mn1iMzl21A88yHo5bhL%2FFlowBookings%20v2%20-%20Categories.png?alt=media&#x26;token=5fd8a749-ce41-4cf5-ab27-14606be838b7" alt=""><figcaption></figcaption></figure>

This button opens a sidebar window where you can create, edit, and delete categories for your services.&#x20;
