# Services - Overview

Services are activities that the customers will book through your website using FlowBookings forms. 

You can view all the services on this page and filter them by categories. The search bar can also be used to search for any specific service. 

<figure><img src="/files/yGiqXdGrOXvz4H5sYTQ7" alt=""><figcaption></figcaption></figure>

You can create services from this page and provide details about your services such as Name, Price, Category, Duration, Image, Buffer Time, Maximum Capacity, and Description.&#x20;

Here's a brief description of the various details you can provide while you creating a service:

<figure><img src="/files/n0UPq8WXNrgGp4T1Albs" alt=""><figcaption></figcaption></figure>

**Service Name:** The name of the service. This name will be visible on the booking form in the Select Service dropdown.&#x20;

**Category:** Every service needs to be assigned a category. This isn't visible anywhere on the booking form but helps you better organize your services in the dashboard. Before creating a service, please create categories for your services.&#x20;

**Image:** You can add an image to your service which can then be displayed on your booking form.&#x20;

**Duration:** You can set the duration of service in minutes or hours.&#x20;

**Buffer Time Before/After:** You can set a buffer before and after time for your services. You can set a time between 5-60 minutes.&#x20;

{% hint style="info" %}
Buffer time is a brief amount of time in between bookings that you can use to prepare for your next appointment. It acts as a cushion between your bookings to help you stay on schedule.&#x20;

\
**For example** - If a customer booking ends at 2:30 pm and you have added a Buffer After time of 10 minutes, then the next customer will be able to book your service for 2:40 pm and not 2:30 pm which is right after your previous booking finished.&#x20;
{% endhint %}

**Price:** The amount the customer will pay for the service.&#x20;

{% hint style="info" %}
To collect payments for your services during booking, you'll first have to enable Online Payments from the Settings page. You can connect your Stripe account and collect payments during form submission.
{% endhint %}

**Maximum Capacity:** The total amount of bookings that can be made for the service at the same time.&#x20;

{% hint style="info" %}
You can use Maximum Capacity to allow multiple people to book a service at the same time. This is useful in cases where you're offering a group service such as a Yoga Session or an Online Class.&#x20;
{% endhint %}

**Description:** You can add a description to provide more information about your service.&#x20;

**Customers can't schedule within:** You can use this to restrict customers from booking the same service within a specific time.&#x20;

**Status:** The status toggle at the top lets you enable/disable services. When a service is disabled, it isn't displayed on the booking form.&#x20;

Apart from Services, you can also manage Service Categories from this page by clicking on the **Manage Categories** button.&#x20;

<figure><img src="/files/kxcDHOkqwxHRDU6SNGKo" alt=""><figcaption></figcaption></figure>

This button opens a sidebar window where you can create, edit, and delete categories for your services.&#x20;


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.flowbookings.io/knowledgebase/product-tour/services-overview.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.